- ▼Product Description
- short_description
- ◄Features
- features
- ◄About Phenix
Phenix is a prestigious Japanese sportswear brand that creates gear and apparel that’s used and loved the world over. The brand’s founder, Kazuo Tajima, set out to build a company using knowledge and experience that spans from the ski cultures of Europe, the US and Japan. This knowhow resulted in Phenix, a brand that is always pushing boundaries to design the best materials, technologies and styles for professionals and beginners alike.
‘Beyond the Horizon’ is Phenix’s design moto and philosophy. They use this to set their products apart from the rest, creating beautiful and functional pieces that are always at the forefront of performance technology and innovation. They develop Phenix ski wear with the explorer in mind, inspired by the bold notion of travelling, discovering and venturing beyond the horizon.
- ◄Shipping & Returns
Australian shipping:
We offer Free Standard Shipping Australia Wide for all orders over $99. We will use the most efficient shipping method available to your area with most items being shipped within 48 hours.
Please note, we no longer accept shipments to Parcel Lockers unless paid for using PayPal, Zip Pay, or Bank Deposit.
Standard Shipping: ETA (from date of shipment) Metro areas
2-3 business days
Regional areas
3-5 business days
Bulky Items
Up to 7 business days
Express Shipping*: ETA (from date of shipment) Metro areas
1-2 business days
Regional areas
2-3 business days
New Zealand Shipping:
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New Zealand orders will carry a $25 shipping charge per item.
- We cannot ship bulky items, hardware, Burton, Anon, or POC products. We apologise for any inconvenience.
- Customers are responsible for VAT.
- Estimate delivery 7-14 business days.
Returns Policy:
- Online purchases can be returned for refund or exchange within 30 days from the original purchase date.
- In-store purchases can be returned for exchange or store credit within 14 days from the original purchase date.
- Items must be presented in their original, unworn, unused, re-sellable condition with product tags attached.
- Products sealed for hygiene reasons (e.g. swimwear, underwear, watches, and jewellery) must have seals intact.
- Proof of purchase is required
- Drill-mounted skis purchased in store or online are not accepted for refund/return.
- The return shipping costs are not covered by us, unless there was a shipment error.
See here for Full Terms and Conditions.
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