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Shipping

Shipping and Delivery

Auski will use the most efficient shipping method available to your area with most items being shipped within 24 hours.

Auski offers Free Standard Shipping Australia Wide for all orders over $50. Please allow up to 7 days for delivery of bulky goods and regular post items.

On many occasions your order will arrive within 48 hours, we are determined to be fast. Some delays may be expected during peak season.

New Zealand orders will carry a $25 charge.

All orders under $50 will be charged a shipping fee, which will be calculated at checkout.

Express shipping is available for non-bulky items. To take advantage of this option, please select it from the list of available shipping options at checkout. Bulky goods such as travel bags, boots, skis, and boards cannot be express shipped. Helmets and bindings are considered non-bulky, express shipping can be selected for these items when going through checkout.

The deadline for express orders is 1pm AEST. Express shipping orders received after 1pm will ship the next business day. For express orders, Startrack or TNT will be used to ship. For express orders to capital cities, delivery is generally next day. Please allow 1-2 business days to allow for any delays.

Please allow extra time for express shipping to rural areas, as it may take 2-3 days to deliver to regional areas in Australia. These delays are unfortunately outside of our control even when we choose express services, we do apologise in advance for any inconvenience caused.

An occupied address during business hours is preferred and we recommend a signature on delivery. Items can be left unattended at the customer’s request by selecting an Authority to leave shipping option or leaving us an order comment giving authority to leave it and suggest a safe location for the driver to leave the parcel at. Please note that all items left unattended are the responsibility of the customer, Auski takes no responsibility for damage or loss that may occur to any parcel that have been left as per the shipping instructions.

Deliveries to Parcel Lockers: 

We no longer accept shipments to Parcel Lockers unless paid for using PayPal, Zip, or Bank Deposit.

Split delivery: 

Auski may split the delivery of your order base on the stock availability and location, and/or if there is a pre ordered item in your order. You will not be charged extra for this service.

Please do not hesitate to contact us if you have any questions about shipping.