Auski will use the most efficient shipping method available to your area with most items being shipped within 24 hours.
Auski offers Free Shipping* Australia Wide for all orders over $50 excluding bulky goods such as travel bags, boots, skis, and boards. For bulky items, a $15 shipping fee applies per bulky item.
*Free shipping is for standard shipping on regular items but does NOT include bulky items listed above, please allow up to 7 days for delivery of bulky items and regular post items.
On many occasions your order will arrive within 48 hours, we are determined to be fast. Some delays may be expected during peak season. International (New Zealand only) orders will carry a $25 charge per item. All orders with bulky items and orders under $50 will be charged a shipping fee, which will be calculated at checkout.
For non-bulky items, express shipping is available. To take advantage of this option, please select it from the list of available shipping options at checkout. Bulky items cannot be express shipped. Helmets and bindings are considered non-bulky, express shipping can be selected for these items when going through checkout.
The deadline for express orders is 1pm AEST. Express shipping orders received after 1pm will ship the next business day. For express orders, Startrack or TNT will be used to ship. For express orders to capital cities, delivery is generally next day. Please allow 1-2 business days to allow for any delays.
Please allow extra time for express shipping to rural areas, as it may take 2-3 days to deliver to regional areas in Australia. These delays are unfortunately outside of our control even when we choose express services, we do apologise in advance for any inconvenience caused.
An occupied address during business hours is preferred and we recommend a signature on delivery. Items can be left unattended at the customer’s request by selecting an Authority to leave shipping option or leaving us an order comment giving authority to leave it and suggest a safe location for the driver to leave the parcel at. Please note that all items left unattended are the responsibility of the customer, Auski takes no responsibility for damage or loss that may occur to any parcel that have been left as per the shipping instructions.